The EZOfficeInventory team is excited to announce the new and enhanced interface for our integration with Zendesk. Designed to improve agent’s productivity, the new UI offers streamlined functionality for better, faster ticket resolution. Learn more.
Use EZOfficeInventory’s Zendesk app to manage tickets and incidents regarding all your equipment.
1. Why integrate with Zendesk?
Imagine being able to get all the information you need to resolve a service ticket without even having to switch browser windows! At the same time, you can also track all tickets and ticket creators linked to a specific item from the Item Details page itself.
Integrating EZOfficeInventory with Zendesk can enable teams to quickly identify what needs to be worked on, what issues have previously been associated with an item and other details such as Location and AINs.
EZOfficeInventory enables you to effectively manage items by streamlining your check-in and checkout workflows. In this post, we’ll take you through using EZOfficeInventory to set up a Barcode scanner on your PC or Mac. To learn how to set up a Barcode scanner on the EZOfficeInventory mobile app, click here.
EZOfficeInventory gives you a lot of options to speed up checkouts and reservations. These include:
Selecting a few item checkboxes from the asset list and choosing the Checkout option from the Actions dropdown.
Using EZOfficeInventory’s mobile app to bulk scan labels and take actions.
Using the Cart to add items and check them out in one go. The Cart should be enabled from Company Settings → Add Ons → Cart Module.
Use Arbitration to define how Staff Users interact with the items visible to them. This helps establish access control and ensures that Administrator intervention is required for item check-ins/checkouts.
Cloud based software has taken the business world by storm in recent years. Cloud computing is a general term for anything that involves delivering hosted services over the Internet. It has the potential to dramatically improve how business is done and has thus gained currency amongst small and medium sized businesses (SMB). In the US, interest in cloud computing continues to increase and the number of companies using cloud technology is expected to more than double in the next 6 years¹. Continue reading →
This eBook will take you through all the basics about EZOfficeInventory, including all the different modules, and how the easy-to-use asset tracking software features can help you track your equipment on-the-go. We will also highlight the various actions you can take on Items, Carts, Bundles, Work Orders, and other modules.
This is an archived post. To see the latest Getting Started Guide, click here.
Congratulations! You’re joining over 10,000 companies around the globe who reduce losses and increase their efficiency by using EZOfficeInventory. Sign in to your account from any browser. You can also use our mobile apps (Android, iPhone/iPad) to scan labels to take actions. Continue reading →