Use Packages for Checkouts with Asset Tracking Software

asset tracking softwarePackages are best described as assets that are clamped together such that they are always checked out and checked-in together. A number of assets can be clamped together to create a package using our asset tracking software. Actions such as check-in, checkout, reserve, and service, etc can then be performed directly on the package instead of the constituent assets. To do this, go to Settings > Add Ons > Packages > Enabled.

If your business requires flexibility, use bundles to combine items together to reserve and check out with ease and speed. A bundle acts like a checkout list which can be used to optimize checkouts based on item characteristics and availability. Learn More on Bundles. Continue reading

Under the Scanner: Feature Release May 2017 – Asset Tracking Software

asset tracking software

Do you ever feel like there aren’t enough hours in a day? This month, EZOfficeInventory is all about efficiency! We wanted you to be able to log, organize, and sync your data with the least amount of effort. Have a look at all the things you’ll now be able to do in a snap using our asset tracking software!

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Types of Alerts and Asset Tracking Software

asset tracking softwareWith our asset tracking software, manage alerts by subscribing to events or actions that generate emails, or switch to a daily digest of alerts to ensure that all information reaches interested parties.

CONTENTS:
1) Alerts and Members
2) Custom Notifications and Newsletters
3) Types of Alerts
Alerts for Check-in/out
Alerts for Reservations
Alerts for Services and Preventive Maintenance
Alerts for Items
Alerts for Purchase Orders
4) Group and Location based Notifications
5) Time for Alerts
6) Send Email Alerts using your Company URL

ALERTS AND MEMBERS

All confirmed members receive emails based on their selected actions of interest, for example, checkout, check-in, etc. Staff members receive emails they’ve subscribed to only when they’re involved in the action, while administrators receive emails for all actions across the company. Continue reading

CMMS: Advanced Services and Maintenance

cmmsA CMMS compliant equipment management software helps industries plan and schedule equipment maintenance to enhance general plant efficiency and reduce downtime. 

This blog explains how to use the Advanced Services and Maintenance feature in EZOfficeInventory using features like Recurring Services and Service Triage. You can use these features to add value to the basic Services and Maintenance workflow.

Related blog: To learn more about using the basic functionality, click here.

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Managing Purchase Orders with EZOfficeInventory

Procurement and Vendor Management

How will Purchase Orders help my business?

You can use EZOfficeInventory to create and keep track of Purchase Orders, helping you easily define the types, quantities, and agreed prices for items you need. The Procurement Module ensures that orders are processed quickly by creating linkages between items and vendors. You can now have greater control over your dealings with suppliers, print invoices to send on to vendors or keep for yourself, and watch items be updated as soon as they’re read as received on the system, without the need for any action on your side!

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How to configure SPF records to work with EZOfficeInventory

spf records

In EZOfficeInventory, system generated emails are sent from no-reply@ezofficeinventory.com to the users. By default, emails regarding an equipment return date, or a reservation starting date, are sent from the EZOfficeInventory domain.

You can choose to send these emails from an email address that belongs to you or your company. You can enable this feature from Settings → Company Settings –> Company Profile → System Generated Emails. Continue reading

Enable Single Sign-On using SAML on EZOfficeInventory

SAML Integration

EZOfficeInventory supports multiple login options. These include Google Account, Microsoft Account, LDAP and SAML providers. You can configure which login options to give to users from Settings → Company Settings → Authentication. In this post, we’ll discuss SAML. Continue reading

Zendesk EZOfficeInventory Integration: Powerful Asset Tracking and Ticket Management combined

Zendesk Integration - Banner

The Zendesk app of EZOfficeInventory is used to manage tickets and incidents regarding equipment.

Contents:
1. Why integrate with Zendesk?
2. Common workflows
3. Installation guide
3.1. Installing Zendesk from EZOfficeInventory
3.2. Installing EZOfficeInventory from Zendesk
4. How does the integration work?
4.1. The basics
4.2. Choosing attributes to display in Zendesk
4.3. Choosing item tags to display in Zendesk
5. Troubleshooting

Why integrate with Zendesk?

Imagine being able to get all the information you need to resolve a service ticket without even having to switch browser windows! At the same time, you can also track all tickets and ticket creators linked to a specific item from the Item Details page itself.

Integrating EZOfficeInventory with Zendesk can enable teams to quickly identify what needs to be worked on, what issues have previously been associated with an item and other details such as Location and AINs. Continue reading