Category Archives: Integrations

Zendesk’s Integration with EZOfficeInventory: Powerful Asset Tracking and Ticket Management combined

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What’s new?

The EZOfficeInventory team is excited to announce the new and enhanced interface for our integration with Zendesk. Designed to improve agent’s productivity, the new UI offers streamlined functionality for better, faster ticket resolution.  Learn more.

Use EZOfficeInventory’s Zendesk app to manage tickets and incidents regarding all your equipment.

1. Why integrate with Zendesk?

Imagine being able to get all the information you need to resolve a service ticket without even having to switch browser windows! At the same time, you can also track all tickets and ticket creators linked to a specific item from the Item Details page itself.

Integrating EZOfficeInventory with Zendesk can enable teams to quickly identify what needs to be worked on, what issues have previously been associated with an item and other details such as Location and AINs.

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EZOfficeInventory Integrates With Jira To Enable Seamless Issue Tracking

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This integration requires

This guide outlines the setup and workflows for our new EZOfficeInventory for Jira App. If you’re using an older version, read this quick guide for setup instructions and troubleshooting.

How does this integration complement EZOfficeInventory?

This integration provides support and ticketing capabilities that sync directly with the EZOfficeInventory asset tracking app.

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Setting up Topaz Signature Pad with EZOfficeInventory

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EZOfficeInventory now supports Topaz Signature Pad

EZOfficeInventory now supports the Topaz signature pad for capturing electronic signatures. This will enable more convenient signature capture to make the verification process smoother for your users.

Here is everything you need to set up electronic signatures using Topaz on EZOfficeInventory:

  1. Topaz Signature Pad Model T-S460-HSB-R
  2. Topaz SigPlusExtLite Installation File
  3. Chrome Browser (currently not compatible with any other browser)
  4. Topaz SigPlusExtLite Chrome Extension
  5. Advanced or above EZOfficeInventory features plan.

Please note that we do not support Topaz Integration for Mac OS Users yet. We recommend using this signature pad for Mac users.

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Get the top-rated EZOfficeInventory plugin for Zendesk!

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Asset Tracking Software for Zendesk

We’re the leading asset tracking software for good reason! EZOfficeInventory’s plugin for Zendesk has been featured as a top-rated app on the Zendesk app marketplace.

Zendesk is a web-based customer service and support ticket software that’s helping thousands of businesses streamline their processes and eliminate redundancies: Continue reading →

Enable Single Sign-On using SAML on EZOfficeInventory

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EZOfficeInventory supports multiple login options. These include Google Account, Microsoft Account, LDAP and SAML providers. You can configure which login options to give to users from Settings → Company Settings → Authentication. In this post, we’ll discuss SAML.

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Harness the Power of Dropbox with EZOfficeInventory

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Harness the power of Dropbox Integration with EZOfficeInventory

Centralizing Data Management with Dropbox

You can take automatic, periodic backups of your data using EZOfficeInventory’s Dropbox Integration. This allows you to seamlessly deposit backup copies of your data to a Dropbox account of your choice. You can also export default and custom reports to Dropbox, to share data among your employees more conveniently.

Here’s a quick guide for this integration.

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