Setting up Topaz Signature Pad with EZOfficeInventory

EZOfficeInventory now supports Topaz Signature Pad

EZOfficeInventory now supports the Topaz signature pad for capturing electronic signatures. This will enable more convenient signature capture to make the verification process smoother for your users.

Here is everything you need to set up electronic signatures using Topaz on EZOfficeInventory:

  1. Topaz Signature Pad Model T-S460-HSB-R
  2. Topaz SigPlusExtLite Installation File
  3. Chrome Browser (currently not compatible with any other browser)
  4. Topaz SigPlusExtLite Chrome Extension
  5. Advanced or above EZOfficeInventory features plan.
Continue reading

Get the top-rated EZOfficeInventory plugin for Zendesk!

Asset Tracking Software for Zendesk

We’re the leading asset tracking software for good reason! EZOfficeInventory’s plugin for Zendesk has been featured as a top-rated app on the Zendesk app marketplace.

Zendesk is a web-based customer service and support ticket software that’s helping thousands of businesses streamline their processes and eliminate redundancies: Continue reading

Enable Single Sign-On using SAML on EZOfficeInventory

SAML Integration

EZOfficeInventory supports multiple login options. These include Google Account, Microsoft Account, LDAP and SAML providers. You can configure which login options to give to users from Settings → Company Settings → Authentication. In this post, we’ll discuss SAML. Continue reading

Zendesk EZOfficeInventory Integration: Powerful Asset Tracking and Ticket Management combined

Zendesk Integration - Banner

The Zendesk app of EZOfficeInventory is used to manage tickets and incidents regarding equipment.

Contents:
1. Why integrate with Zendesk?
2. Common workflows
3. Installation guide
3.1. Installing Zendesk from EZOfficeInventory
3.2. Installing EZOfficeInventory from Zendesk
4. How does the integration work?
4.1. The basics
4.2. Choosing attributes to display in Zendesk
4.3. Choosing item tags to display in Zendesk
5. Troubleshooting

Why integrate with Zendesk?

Imagine being able to get all the information you need to resolve a service ticket without even having to switch browser windows! At the same time, you can also track all tickets and ticket creators linked to a specific item from the Item Details page itself.

Integrating EZOfficeInventory with Zendesk can enable teams to quickly identify what needs to be worked on, what issues have previously been associated with an item and other details such as Location and AINs. Continue reading

Harness the Power of Dropbox with EZOfficeInventory

Harness the power of Dropbox Integration with EZOfficeInventory

Centralizing Data Management with Dropbox

You can take automatic, periodic backups of your data using EZOfficeInventory’s Dropbox Integration. This allows you to seamlessly deposit backup copies of your data to a Dropbox account of your choice. You can also export default and custom reports to Dropbox, to share data among your employees more conveniently.

Here’s a quick guide for this integration.

Continue reading