EZOfficeInventory can be configured to send emails on nearly any event that takes place e.g. Check Out, Check In, Scan of an Asset Label, Reservation Request etc.
Sometimes employees or clients may want to respond to such an email with an inquiry, unfortunately all such replies have historically gone into the digital bucket. The good news is that we’ve just released a feature that allows for setting the reply-to email for all system generated emails so you can ensure any email based inquiry is not lost. To set it up go to the Settings page (must be account owner) and configure the reply-to field.