EZOfficeInventory Infrastructure upgrade: Follow up

At midnight today (Oct 31st) we rolled out a major infrastructure upgrade, aimed at greatly enhancing EZOfficeInventory’s availability, performance and robustness.

How does it effect me?
The upgrade should be seamless for users on desktop browsers. However, EZOfficeInventory mobile apps users will need to refresh their apps so that they can sync up with the upgraded server components. The following actions need to be taken on different mobile platforms.

iPhone/iPad:
Reboot the EZOffice app. Refer to the following link for details http://iosguides.net/force-quit-reboot-app-iphone-ipad/

Android:
Since there is a wide variety of Android devices in the market, some users may run into errors while using the app and will need to clear the data cache. A simpler (and recommended) workaround is to simply uninstall and re-install the app from the Google play store. Note: Uninstalling the app will NOT result in data loss as the data resides in our cloud based servers

Support
Our support team is on standby and any known issues will be tweeted and posted on our blog. (http://blog.ezoficeinventory.com, Twitter: @EZOfficeInventory)
If you notice any problems, please get in touch with us at support@ezofficeinventory.com.

Infrastructure Upgrade

At EZOfficeInventory we work with cutting edge technologies to ensure our clients receive next generation features, robustness and reliability of service. Hence, our engineering team has been working hard on upgrading our technology infrastructure.

At 11:30 pm Pacific, a major infrastructure upgrade is scheduled to go live to keep our servers on the cutting edge. If you notice any problems, please get in touch with us at support@ezofficeinventory.com. Our support team is on standby and any known issues will be tweeted and posted on this blog.

Please note that the upgrade will be applied to our cloud based servers ensuring the experience is seamless for our customers

Technical Details:

Major components effected by the upgrade:

  • Upgraded WebServer (Nginx)
  • App Framework (Rails 4/ Ruby 2)
  • Operating System (Ubuntu 13)
  • Search Engine (Sphinx 2)
  • DBMS (MySQL 5.5)

———–UPDATE 2 : 12:50 am Pacific—–

We’re live!

———–UPDATE 1 : 12:20 am Pacific—–

Site brought down for infrastructure update