Why use CMMS?
‘Should have checked that before,’ is a phrase that is commonly used in situations where we have to swallow the bitter pill of things not going as planned. Oversights don’t always lead to disasters in the traditional sense, but they can be lethal for SMEs. Construction delays, equipment downtimes, employee overtime, and substandard work are only a few of the dangerous outcomes of equipment oversight. Such outcomes are what escalate costs and damage reputations. Fortunately for construction companies, computerized maintenance management software (CMMS) is there to save the day. The software enables companies to plan equipment maintenance well in advance and avoid unexpected equipment breakdowns and related obstacles. Continue reading
We’re the leading asset tracking software for good reason! EZOfficeInventory’s plugin for Zendesk has been featured as a top-rated app on the Zendesk app marketplace.
Zendesk is a web-based customer service and support ticket software that’s helping thousands of businesses streamline their processes and eliminate redundancies: Continue reading
EZOfficeInventory supports multiple login options. These include Google Account, Microsoft Account, LDAP and SAML providers. You can configure which login options to give to users from Settings → Company Settings → Authentication. In this post, we’ll discuss SAML. Continue reading
The Zendesk app of EZOfficeInventory is used to manage tickets and incidents regarding equipment.
WHY INTEGRATE WITH ZENDESK?
Imagine being able to get all the information you need to resolve a service ticket without even having to switch browser windows! At the same time, you can also track all tickets and ticket creators linked to a specific item from the Item Details page itself.
Integrating EZOfficeInventory with Zendesk can enable teams to quickly identify what needs to be worked on, what issues have previously been associated with an item, and other details such as Location and AINs. Continue reading
EZOfficeInventory also integrates with your LDAP (Lightweight Directory Access Protocol) or Active Directory servers. Users in your organization can use their LDAP credentials to access EZOfficeInventory. Continue reading