In our latest release, we have addressed a much requested feature that will allow administrators to reserve assets on behalf of other members (staff users). How does it work?
1. Create Reservation Request
The Request Reservation form now contains a new field, Reservation For. Here you can select a member for whom you want to create a reservation request.
This reservation request, will appear under the Reservations tab for administrators to review and take actions on. Please note that, this new feature is only accessible to Administrators. Staff users can still only request a reservation for themselves.
2. How do I track this in Reports?
You can see who created a reservation request under Created by in Reservations report
Reservation request for HP Pro 4320 was created by Amy Stuart on behalf of Hurin Elrond. Stuart could then proceed to approve this reservation request.