Information overload  via mass alerts can slow down productivity as employees take time to filter through these emails. To tackle such situations, EZOfficeInventory offers the Alert Holding feature where you can pause alerts for a specific period of time for specific users. These can include  Administrators, Staff Users as well as any  Custom Roles added to the system. 

Admins need detailed insights into their service management activities to ensure seamless and fast issue resolution. EZOfficeInventory’s Jira integration enables you to run comprehensive Jira issue reports for Assets and Asset Stock that you may have linked to your Jira tickets.

EZOfficeInventory empowers Administrators in the system to stay informed and retrieve any equipment assigned to employees who have their exit dates coming up, resulting in a smooth offboarding process. They can set alerts and get notified about upcoming offboarding dates so the process of decommissioning equipment can be kicked off. It also notifies the Admins of tickets assigned or maintenance that involves the employee(s) who is being offboarded.

Contract management is an integral part of managing your assets effectively. The Contracts module in EZOfficeInventory is a central location to store your Contracts related to Items, Purchase Orders, Work Orders, Projects and more.   

Speed up issue resolution, improve agent productivity and end user experience with new enhancements to the Jira integration. As part of continuous improvements to the integration, Admins can now take multiple actions on Items (Assets and Asset Stock) directly within Jira.  

As a system Admin, you likely spend a lot of time managing various incidents that come up in the form of issues to your ServiceDesk. At the same time, you also need full visibility into your asset landscape so you can instantly know which Items need maintenance, checkouts, return, or disposal.

The Custom Roles feature is designed to enable powerful access control across your organization. You can create unique roles for your users and grant permissions based on your business needs.

The EZOfficeInventory team is excited to announce the launch of its new, fully redesigned interface for the Jira integration. Over the past few months, we have listened carefully to our customers and conducted extensive research to deliver a smooth user experience.

Field projects typically involve a lot of workflows where equipment changes hands multiple times throughout the day. If the custody trail is not followed and documented, there is a big risk  that equipment can be lost, misplaced, or stolen – with no one to hold accountable.  To help you avoid this situation, EZOfficeInventory makes it easy  to record the transfer of custody for Assets and Asset Stock within your organization. 

EZOfficeInventory offers the capability to generate graphs from Custom Reports so you can get an instant visualization of your data.