[How-to] Configure Zendesk ServiceDesk Alerts in EZOfficeInventory

zendesk servicedesk alerts

As an admin manager if you would like to generate tickets within Zendesk, you can do so directly from EZOfficeInventory’s new ServiceDesk Alerts feature. Using this feature you can track and act on issues by delegating them to employees in your admin team. Doing so enables you to escalate issues quickly and follow up on them for streamlined management and efficiency.

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Custody Verification in EZOfficeInventory

Custody verification in EZOfficeInventory

With our custody verification feature, you can request custodians to verify possession of Assets or Asset Stock items. This helps serve as proof that they are in possession of the asset(s). If they don’t have the items, they can also deny the verification request and list down reasons as to why not.

Let’s dive deeper into the entire custody verification process and see how you can benefit from it.

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Retiring Checked out Assets in EZOfficeInventory

Whether you are a large or small business, you understand the risk of losing assets in the field during routine tasks. While this is not uncommon, it can lead to data discrepancies if not accounted for correctly.  Many companies struggle with reporting these incidents accurately in their systems. Now EZOfficeInventory provides a robust solution. 

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